Terms and Conditions

The cost of any tour includes the items and services outlined in the description. Any current prices replace all previous price lists. All prices quoted are in Stirling (GBP). Bookings will only be deemed to have been confirmed upon payment using the online booking facility on the booking calendar.


Each participant is required to sign a Consent Form before the tour they have booked commences which confirms they understand the nature of the activity, the risks involved and a declaration of any medical pre-conditions that may affect participation.


Participants are expected to comply with all the safety guidance and instructions given by Cotswold Electric Bike Tours. A safety briefing will take place before the start of every activity and there will also be an opportunity for participants to familiarise themselves with how their bike operates. All participants are expected to be able to cycle safely on public roads and be able to follow the Highway Code (in particular the ‘Extra Rules for Cyclists’ (Rules 187-211). If you choose to decline the helmet provided, or do not wear it as advised, you will be deemed to have accepted full responsibility for this decision. In the event of a breakdown, Cotswold Electric Bike Tours will make every effort to repair or replace the equipment for the client. Equipment provided by Cotswold Electric Bike Tours must not be used whilst under the influence of drink or drugs.


The leader reserves the right to remove from the tour, those who behave in a way considered dangerous to themselves, others on the tour and members of the public or those who have disregard for the instructions of the tour leader. Under these circumstances no refund will be given for either the tour or any equipment hired.


Whilst Cotswold Electric Bike Tours will make every effort to ensure the safety of all individuals, cycling is a potentially hazardous pursuit. By accepting these terms and conditions, you acknowledge the risks involved and agree it is ultimately your responsibility to ensure your own safety, behaving responsibly and within your own capabilities.


Participants agree to indemnify Cotswold Electric Bike Tours, its employees, agents, and any person connected with this business from any liability whatsoever resulting in personal injury (whether fatal or otherwise), loss, damage and expense caused.


While Cotswold Electric Bike Tours endeavours to minimise risk by pro-actively assessing and managing it in all its activities, clients must accept that injuries and accidents can happen. We strongly recommend that you have insurance in place adequate medical, personal accident, loss of belongings & cancellation cover Cotswold Electric Bike Tours cannot be held responsible for your own illness, injury or loss/damage of your belongings while participating in an activity using our equipment.


Participants should ensure they are in good general health and that their choice of tour is within their capabilities. Information relating to the health status of participants is required as part of the booking and consent form process which declares all prior injuries, serious illnesses and medical conditions.


If participants have any doubts about their fitness, they should contact Cotswold Electric Bike Tours before booking and if necessary seek advice from their doctor.


Cotswold Electric Bike Tours is not responsible for how the participant chooses to travel to the appointed meeting place for their activity and it is the responsibility of the participant if their transport is delayed. In this case no refund will be made by Cotswold Electric Bike Tours.


Cotswold Electric Bike Tours shall have no liability or pay any compensation whatsoever in respect of any delay or failure in delivery of any of its stated activities or of any of its other obligations due directly or indirectly to any cause whatsoever outside its reasonable control including but not limited to act of God, war, invasion, rebellion, riot, civil commotion, disorder, malicious damage, fire, flood, epidemic, quarantine restriction, strikes or other industrial disputes, unusually severe weather or energy supplies.


Cotswold Electric Bike Tours limits its liability to the maximum extent permitted by law as follows;


  • It shall have no liability for any loss or damage suffered by the customer or any other person
  • As a consequence of any defect in any product caused by abnormal conditions of storage, treatment or handling or any negligence or wrongful act on the part of the customer or its employees or agents
  • Any failure to perform any part of its obligations in these terms and conditions caused by circumstances beyond its reasonable control


Copyright and all other intellectual property rights in the products and services shown in Cotswold Electric Bike Tours’ price lists, brochures and other literature shall remain at all time the property of Cotswold Electric Bike Tours.


Photographs taken on Cotswold Electric Bike Tours may appear Cotswold Electric Bike Tour’s promotional material. If participants do not wish to their photograph to be used in this way they should indicate this on the Consent Form. We do not store any credit or debit card information given to us by customers and do not share any personal information with any third parties.


We welcome feedback on all aspects of our activities so that we can continue to improve them. This can be submitted via the Contact Form on this website. We endeavour to respond within 48hours of receiving any communication.


Cotswold Electric Bike Tours’ itineraries are well researched and carefully planned. Occasionally we may be required to alter an itinerary due to unforeseen circumstances. In these rare cases, we will endeavour to minimise route changes and maintain quality standards.